Deploy Print Scout to workstations

Print Scouts deployed to workstations (PC and Mac) collect both network printing activity and any printing sent to locally attached devices. This information is sent to the HP server for real-time analysis and reporting capability.

The Print Scout must be installed on user workstations (PC and Mac) for Secure Print or Secure Print Direct to function.

Before you begin

  • You've installed and registered the first Print Scout. See Install the first Print Scout.
  • You have a software deployment tool, such as Microsoft Intune or System Center, for Windows, or a way to push packages to Macs.
  • The account that runs the installer has administrator rights on each computer.

Deploy to Windows workstations

You can also view these steps by selecting View Deployment Instructions in the Setup Guide.

1

Create the deployment settings file

On the computer with the first Print Scout, open the Print Scout Configuration tool (Configuration.exe) from the install folder (usually C:\Program Files (x86)\HP\PrintScout).

Check the settings on the Communication and Default Settings tabs, such as the proxy server, data privacy region and secure queue driver, because they go into the deployment settings file. See Use the Print Scout Configuration tool.

Then select File > Create Deployment Settings file.

2

Find the deployment files

The files are in %ProgramData%\HP\PrintScout\Deployment:

  • The Print Scout .msi installer, repackaged for mass deployment.
  • InstallConfig.ini, which holds the Print Scout settings and your registration information, so each Print Scout registers with HP server.

Note: The .msi and InstallConfig.ini must be deployed together, in the same folder. If you upload only the .msi to a tool such as Intune, Print Scout fails to register.

3

Distribute and install

Copy both files to a folder on each workstation, then run this command on the workstation, locally or remotely:

msiexec /i <PrintScoutInstallerName>.msi /quiet

Replace <PrintScoutInstallerName> with the name of your .msi file. Without /quiet, the installer runs interactively, with the setup screens, license agreement and progress messages.

Deploy to Mac workstations

To deploy Print Scout to Macs, you create a deployment image once and share it. IT can then push the package to Macs, where Print Scout installs, configures and registers silently.

Note: If Print Scout reaches the internet through a proxy server, enter the proxy details in the Print Scout Configuration tool first.

1

Create the deployment image

On the Mac with the first Print Scout, open the Print Scout Configuration tool from /Library/Application Support/Pharos/PrintScout. From the menu, select Create Deployment Image, then select Save. By default, the image is saved to the desktop or the last folder you used.

Note: Don't save the image to /Library/Application Support/Pharos/PrintScout/AppData/Deployment. You get a "Permission denied" error and the image isn't created.

A progress indicator shows at the bottom of the dialog. When it's finished, the .dmg file is in the folder you chose.

2

Copy the image to each Mac

Copy and open the image on each Mac. It contains MacPrintScoutInstaller.pkg, the installer repackaged for mass deployment, and InstallConfig.ini, which holds the settings and registration information so Print Scout registers automatically.

3

Install silently

In Terminal (in Applications > Utilities, or search for it with Spotlight), run:

sudo /usr/sbin/installer -tgt / -pkg <path>/MacPrintScoutInstaller.pkg

Replace <path> with the location of the installer, for example Desktop/MacPrintScout/MacPrintScoutInstaller.pkg.

Verify the installation

Go to Secure > Print Scout. It lists each computer with Print Scout installed. OK in the Scout State column means the installation succeeded.

What Print Scout installs

Windows Mac
Secure Print
  • A print queue named HP Secure Printer, which uses HP Universal Printing PCL 6, set up to capture printing through the port monitor
  • The HP Print Scout Service service (print tracking) and the HP Print Scout Spooler Service service (Secure Print printing)
  • The HP Secure Print desktop app, so users can view or delete their jobs before they go to a printer
  • A print queue named HP Secure Printer
  • The PrintScout service (print tracking) and the SpoolerServiceMac service (Secure Print printing)
  • The HP Secure Print desktop app, so users can view or delete their jobs before they go to a printer
Secure Print Direct The HP Secure Print desktop app, so users can add printers for Secure Print Direct The HP Secure Print desktop app, so users can add printers for Secure Print Direct

Next step: Invite users to start using Secure Print

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